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Archives for : May2017

Recovering From A Computer Virus

In the massive world of the global telecommunications network, there is a broad range of things to do. Whether it’s streaming digital television, keeping track of friends and family with social media, ordering daily use products from online retailers or maintaining a collection of video games, the internet is full of both useful and entertaining things to do.

However, there is a legitimate dark side to the massive spread of worldwide telecommunications, and some of them are darker than others. Even barring extreme examples of the internet offering benefits to people who should not have them, sometimes the online world offers users unwanted hassles of far less gravity.

One such problem that is less important in the grand scheme of things but still fantastically annoying is the problem of computer viruses. These are a wide range of malicious programs that can do a lot of things people do no want them to do. At their least destructive levels, they simply install themselves on your computer and change settings and devour processing power without your consent.

At the far range of malicious computer software that can be accidentally acquired, some programs can be used to steal phone numbers, addresses, credit card numbers and even social security numbers. This information can even transform into the waking nightmare that is identity theft, where hackers use personal information to steal a victim’s money and use their name to do things the victim would never do themselves.

The best way to prevent getting one of these viruses is a matter of prevention. Avoiding shady parts of the internet is a good idea. Clicking on pop-up ads and banners is always a bad idea as these ads tend to carry adware, programs that bombard you with further ads once you agree to it. Be extremely careful of what you download, even if it seems legitimate.

For instance, many sites will ask you if you want to update your web browser, but all too often these “updates” are malware programs that bring nothing but grief. Additionally, sites using “click bait” titles (titles of articles clearly intended to motivate people to click on the link just to see what’s going on because the title is so sensationalistic) are generally riddled with computer viruses.

The right anti-virus program can also help. Norton and McAfee may come free on many machines, but in a lot of ways, these programs are viruses in and of themselves. AVG is a better anti-virus program, but make sure you’re getting the right one, as it is surprisingly popular for virus programmers to cover their toxic programs with AVG seeing updates and logos.

Additionally, when you do come down with a virus, one should examine the processes running on their computer in the system monitor. If you see a program eating up a lot of processing power, Google search its name and see if it’s a virus, as well as how to remove it if it is. Google searches will show you how to get rid of most viruses.

However, if you are unable to remove a virus yourself then you may need to call in the help of a specialist IT firm to help you resolve the issue. If you already had anti-virus software installed before the infection then your situation may not be as bad. Over the years we have found Fluent Technologies Ltd very good for resolving virus and malware issues safely. You can find out more about how they work via the Fluent Facebook page.

How To Fix 5 Of The Most Common Printer Problems

Printers have proved to be a source of frustration and anger in both offices and households ever since they were introduced. Printers seem to have the unique ability to infuriate in seconds and malfunctioning at the worst of times.

Surprisingly, it is often the user at fault when problems arise and not the printer they are using. Even when the user is not at fault, there are usually simple fixes to problems that are ignored which only compound the complication further on.

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Here are the fixes to 5 common printer problems

Paper Jams

Paper jams are probably the most common type of printer problem irrespective of make or model. Usually, paper jams occur due to using paper that is either too heavy or too light for the printer or that the paper tray is too full. Paper misalignment is another common cause of paper jams. Use the right type of paper and stack it neatly ensuring that it is aligned with the guides to avoid paper jams.

Printer Won’t Print

Printers won’t print sometimes and fail to give an error message. If this is the situation, you need to ensure that it is still connected. This could mean pushing the USB or Ethernet cable back in or making sure that the Wi-Fi is still on and you are still connected to the appropriate wireless network. Other solutions to the problem include reinstalling the printer software and driver since they can become corrupted on occasion.

Pages Printed By the Wrong Printer

Computers sometimes select a newly installed printer as the default one to print to. It is important to check that the proper printer is selected before you click or press print. If you would like to change the default printer in Windows, you need to navigate to Devices and Printers; then you can right click on the printer of your choice in Printers and Faxes and set it as the default printer.

Printer Prints Slowly

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Huge files and complex images can send both you and your printer over the edge. Check your image resolutions, file sizes, get rid of unnecessary images, or take advantage of available features to either reduce file sizes or to flatten layers. To learn more about how to check the image sizes and resolutions, read this article. If none of these tricks seems to work, the problem could be with your wireless connection speed. Your wireless connection speed might require a boost or the printer might need a memory upgrade for your printer.

Poor Print Quality

If you encounter such problems, you should confirm that the file you are printing is compatible with the specifications of your printer. It is typically set at 300 dpi. In case this is not the issue, the problem could be with the size of your images. To get rid of lines and smudges, print some blank pages to clear the toner head.

Final Thoughts

Printers can sometimes be frustrating when they don’t function properly, but in most cases, simple fixes are all you need. If you have tried all the fixes discussed here without much success, you should find a competent repair professional to check it out or start considering getting a new printer.

How to Best Manage Installs and Service Packs

If you run a business, it’s likely that you rely on computers. These days, nearly every field uses computers on a daily basis. While computers allow us to handle some tasks efficiently, they can occasionally cause a few problems.

One issue that crops up from time to time is installs and service packs. If Windows has released a new service pack, you may have to update all of your computers before you can use them again.

Here are a few tips that will help you to manage installs and service packs more efficiently.

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Be Aware Of What’s Coming

If a new service pack is being released, you’re going to want to make sure you are aware of that. You’ll need to know the date of the update. If you are mindful of the fact that it’s coming, you’ll be able to prepare for it.

You never want an update to catch you off guard. If your computers update while you’re doing important work, you could wind up losing progress. Stay on top of what is coming, and plan for updates. Updates may take up a little bit of time, but they won’t cause major problems if you’re prepared for them.

Update On Your Schedule

You don’t always have to update your computer as soon as the update is released. You have the ability to schedule updates. You can make sure that the updates occur at a time that makes sense for you.

You could have all of your computer’s updates at the end of your work day. If you do that, you won’t have to lose any valuable time. You have the ability to schedule updates, and you can take advantage of that.

Keep An Eye Out For Compatibility Issues

Generally speaking, service packs are designed to make an operating system run more efficiently. These packs correct problems and ensure that the system runs as smoothly as it needs to do. With that said, updates can occasionally cause compatibility issues.

Find out whether or not the software you use is going to be impacted by this update. If the software is not compatible with an update, you may want to avoid updating your computers. If you rely on software, you need to make sure that you can use it.

Make Sure That You Can Roll Back

If an update does cause problems for you, you’ll want to ensure that you can roll back to a previous state. Ensure that you can restore your operating system to an earlier state if you need to.

If you have the ability to roll back, you won’t have to stress about updates. You’ll know that you’ll be able to fix any problem that might crop up.

It’s a lot easier to manage installs and service packs than you might think. While these things can be a source of frustration, they’re not that hard to deal with. If you plan ahead and follow these tips, you should be able to avoid any major problems

Fixing Connectivity Issues In Your Windows 10 Update

Many users have reported that there are some upgrade problems in Windows 10, for instance, black screen, no sound, blue screen, and no internet access. In recent cases, the most frequent problem they encounter is the “no WiFi available” after they update their Windows 10. There are many variants of the same problem, like WiFi not available after Windows 10 update from Windows 7, 8, or 8.1, system WiFi adapters not showing up, and no WiFi connections available after the latest upgrade.

The Reason For Your Connectivity Issues

There are two probable reasons why WiFi is not available after your Windows 10 upgrade.

One reason could be that your wireless adapter driver or WiFi is not updated and probably not compatible with Windows 10. In other cases, however, the WiFi driver suddenly goes missing after their Windows 10 update.

If your case is the first reason above, you can try reinstalling the WiFi driver. However, if the problem persists after your WiFi driver reinstallation, the reason for your problem may be due to outdated or unsupported VPN software during Windows 10 upgrade in your unit. Your Virtual Private Network is that network technology that creates a secure network connection to the Internet.

If your VPN is an old client, for instance, the Sonic Global or Cisco VPN client, that old software might be the causing the no WiFi available problem. You may try to uninstall your old VPN technology.

Microsoft explained about the widespread issue. They released a statement explaining why an older VPN software installed in Windows 8.1 and is present in your Windows 10 upgrade causes no open WiFi problem. Your older VPN software versions may contain the Deterministic Network Enhancer, a Filter Driver that when not properly updated would lead to the issue.

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How To Fix The Issue?

Below you will find useful suggestions you can do to correct any WiFi connectivity issues.

The Network Adapter May Need Restarting

You could try resetting the Network Adapter to fix WiFi disconnections after Windows 10 upgrade. The simple steps for this are below:

Number 1. Find the Windows key on your keyboard. Once you press it, you will also need to press + R simultaneously to open Run command.

Number 2. In the Run command, type “ncpa.pl” and press Enter.

Number 3. Select “Disable” after you right-click the network adapter.

Number 4. After you have right-clicked on your network adapter, choose “Enable” again.

Network Adapter Drivers Need to be Updated

If your network adapter driver is outdated, then this may be the reason for your WiFi disconnection issue. There is free one-stop driver update option that you can download to discover your old network adapter, driver. Once you know this, you should be able to download and install its latest updated version automatically.

Stir up your WiFi Adapter. You can try stirring up your WiFi adapter by following the steps below:

Number 1. Click Device Manager in Control Panel.

Number 2. Find Network Adapters and expand it.

Number 3. After expansion, right-click on Properties.

Number 4. Click the Power Management button.

Number 5. Uncheck the box on “To save power, allow the computer to turn off the device” option.

Whatever causes your connectivity issues upon Windows 10 upgrade, whether it’s your network adapter driver or outdated VPN, hopefully, the tips above help with your dilemma so you can now continue using your unit.

If you would like to see a video showing the steps so you can follow along to someone walking you through the process, here is a great video to show you how.

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